Toimituskäytäntö
Last updated: 10 August 2026
This Shipping Policy explains how orders placed with Weighplate Europe AB are processed and delivered.
1. SHIPPING ORIGIN
Orders sold by Weighplate Europe AB are dispatched from our European warehouse.
2. DELIVERY WITHIN SWEDEN
For orders delivered within Sweden, the estimated delivery time is:
1–2 business days
Business days are Monday to Friday, excluding Swedish public holidays.
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, such as carrier delays, severe weather, public holidays or unusually high shipping volumes.
3. DELIVERY WITHIN EUROPE
For orders delivered to selected countries within Europe, the estimated delivery time is:
3–5 business days
Business days are Monday to Friday, excluding applicable public holidays.
Delivery times may vary slightly depending on destination, local carrier operations and public holidays.
Available shipping destinations are shown during checkout.
4. DELIVERY OUTSIDE EUROPE
For destinations outside Europe, available shipping methods and estimated delivery times are shown at checkout before payment.
Delivery times may vary depending on destination, carrier services, customs processing and local delivery conditions.
5. SHIPPING COSTS
Shipping costs depend on the delivery destination, order value and available shipping method.
The applicable shipping charge, if any, will be clearly displayed at checkout before you complete your purchase.
Where free shipping applies, this will also be clearly shown before payment.
No additional shipping or handling fees charged by Weighplate Europe AB will be added after your order has been completed.
6. ORDER PROCESSING
Orders are processed on business days.
Orders placed during weekends or public holidays may begin processing on the next business day.
Once your order has been dispatched, you may receive a shipping confirmation and tracking information by email where tracking is available.
7. DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please review your delivery information carefully before completing your purchase.
If you notice an error after placing your order, please contact us as soon as possible at:
We will make reasonable efforts to update the delivery information where possible. However, changes may not be possible once an order has already been dispatched.
8. DELAYED DELIVERIES
If your order is delayed beyond the expected delivery timeframe, please contact us at:
We will assist you in investigating the shipment.
Nothing in this Shipping Policy limits any statutory rights you may have in relation to delayed delivery.
9. LOST OR DAMAGED SHIPMENTS
Where Weighplate Europe AB arranges the delivery, responsibility for the shipment remains with us until you, or a person designated by you, receives the goods in accordance with applicable consumer law.
If your package appears to be lost or arrives damaged, please contact us as soon as possible at:
Please include your order number and any relevant photographs or information that may help us investigate the issue.
10. CUSTOMS, DUTIES AND IMPORT TAXES
For deliveries outside the European Union, customs duties, import VAT or other import charges may apply depending on the destination country.
Where duties and taxes are included in the amount paid at checkout, this will be clearly indicated before payment.
Where such charges are not collected by us at checkout, they may be charged separately by the relevant customs authority or carrier.
Any costs charged directly by local customs authorities or carriers are outside our control.
11. FAILED OR UNDELIVERABLE DELIVERIES
If a shipment cannot be delivered because the customer has provided an incorrect or incomplete address, failed to collect the shipment, or otherwise prevented successful delivery, additional shipping costs may apply where permitted by law.
Please contact us if you experience any delivery issues so that we can assist you.
12. RETURNS
Information regarding returns, withdrawal rights, return shipping costs and refunds is available in our separate Return & Refund Policy.
Please contact us before returning a product so that we can provide the correct return instructions.
13. CONTACT INFORMATION
Weighplate Europe AB
Organisation number: 559577-8985
VAT number: SE559577898501
Kungsgatan 72A
461 35 Trollhättan
Sweden
Customer support: support@weighplate.com
Business contact: dani@weighplate.com
Phone: +46 72 288 84 72
